Watch Out for Phone Scammers Posing as SWMC Hospital Employees

LIBERAL, KS – Our office has been notified of a recent surge in scam calls to residents in Seward County. These scammers pose as Southwest Medical Center employees attempting to steal personal information or money from unsuspecting patients and caregivers. Follow the tips below to protect your personal information keeping your hard-earned money safe.

Don’t rely on area codes or caller ID to determine if a caller is trustworthy. Scammers will often call with an area code that looks familiar to victims or match up with their phony backstory. Modern technology makes it possible for individuals to manipulate caller ID, fooling the system into displaying that the number belongs to a hospital.

Know that our SWMC staff will NEVER call you asking for sensitive information. Be wary of anyone asking for your Social Security number, bank account information, or financial details. When in doubt, hang up and contact Southwest Medical Center directly to find out if any required information or payment is needed from you.
If you receive a suspicious call, notify our hospital. If someone is impersonating our hospital staff attempting to defraud patients, report it to our hospital. You should also report these phone scams to our state’s Consumer Protection Division at https://www.ag.ks.gov/complaint-center or (785) 296-2215.

This most recent wave of scams is a reminder to always be vigilant when speaking with unknown callers. By remembering these tips and sharing them with your friends and family, you can help curb the tide of hospital phone scams, keep your money in your pocket, and ensure that your personal information stays protected.