by Janeth Vazquez

LIBERAL, KS- Southwest Medical Center (SWMC) is proud to announce a new collaboration with ChartSpan, a leading provider of Chronic Care Management (CCM) solutions. This program went live on Monday, February 3, bringing personalized, preventive care to Medicare patients with two or more chronic conditions, improving health outcomes and reducing hospital readmissions.

Millions of Americans live with chronic conditions such as diabetes, hypertension, and heart disease, making ongoing medical support critical for long-term health. Chronic Care Management (CCM) is a proactive healthcare solution designed to help patients navigate their conditions more effectively, reducing the risk of emergency room visits and hospital readmissions. By partnering with ChartSpan, Southwest Medical Center is expanding access to comprehensive, patient-centered care for Medicare beneficiaries in Seward County and the surrounding areas.

Through this initiative, eligible Medicare patients will benefit from:

24/7 Access to Care: Enrolled patients will have a direct line to support through phone and text, along with monthly check-ins from a dedicated care manager to address health concerns, schedule appointments, and manage medications.
Personalized Care Plans: Patients will receive tailored care plans reflecting their medical history, personal goals, and provider recommendations, empowering them to take control of their health.
Expanded Healthcare Access: This program will serve Medicare patients across Seward County and beyond, connecting them to essential community resources and addressing social determinants of health assessments and directions to local community resources.
“At Southwest Medical Center, our priority is to continuously improve the quality of care we provide to our patients,” said Amber Williams, CEO of SWMC. “Partnering with ChartSpan enables us to offer more personalized and proactive support for our Medicare patients, helping them better manage chronic conditions and improve their overall well-being. This collaboration reflects our commitment to expanding access to high-quality, preventive care and strengthening the health of our community.”

Jeff Gardner, SWMC Vice President of Practice Management, underscored the value of this partnership, stating, “We are pleased to collaborate with ChartSpan to bring Chronic Care Management services to our patients. This initiative reflects our dedication to delivering high-quality, patient-centered care that not only supports those with chronic conditions but also enhances overall health outcomes and quality of life.”

CCM programs like this one help bridge the gap between regular doctor visits, ensuring patients receive continuous support and care even when they are not physically in a clinic or hospital. Care managers work closely with patients to identify potential health concerns early, improve medication adherence, and promote healthier lifestyles.

Christine Hawkins, CEO of ChartSpan, expressed enthusiasm for the partnership, stating, “Working alongside SWMC gives us the ability to deliver tailored care and ongoing support to Medicare patients throughout Seward County. Helping individuals manage chronic conditions and improve their quality of life is at the heart of what we do. Through this collaboration, we are strengthening access to essential healthcare resources and making a meaningful difference in the community.”

For more information on Chronic Care Management and other value-based care programs, visit chartspan.com.